How Perfotix AI handles your information.

Information we collect

When you create an account, we collect your name, email address, and password (stored as a salted hash — never in plaintext). When you use the platform, we store the workspace, brand, competitor, prompt, scoring result, recommendation, and report data you create. We do not collect payment card details — all billing is handled by Stripe.

How we use your information

Your information is used to operate and deliver the Perfotix AI platform — authenticating your session, storing your AI visibility workspace, running live scoring against AI providers, and generating reports. We may use your email to communicate account-related updates or, where you have opted in, product news.

AI provider data handling

When you run live AI scoring, prompt text from your workspace is sent to the relevant AI provider APIs (OpenAI, Google) to obtain model responses. Responses are stored in your workspace as scoring results. We do not share workspace data with AI providers beyond what is necessary to fulfil a scoring request.

Data storage and retention

Workspace data is stored in a cloud-hosted Postgres database (Neon). Data is retained for as long as your account is active. You may request deletion of your account and associated data by contacting us at support@perfotix.in.

Cookies and sessions

We use a single HTTP-only session cookie to keep you authenticated. This cookie does not track you across other websites. We do not use third-party advertising cookies or tracking pixels.

Third-party services

We use Stripe for payment processing, Neon for database hosting, and Vercel for application hosting. Each provider operates under their own privacy policy. We do not sell your data to any third party.

Contact

For privacy-related questions or data deletion requests, contact us at support@perfotix.in.